From 1 July 2025, older people will have stronger protections under a new rights-based Aged Care Act.
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Our national team of advocates is available Monday to Friday 8am–8pm and Saturday 10am-4pm 

Registered supporters with My Aged Care toolkit

    Informal aged care supporters

    Registered supporters with My Aged Care

    Current and planned substitute decision-makers

    Aged care restrictive practice substitute decision-makers

    Other supporters

    Registered supporters with My Aged Care

    If you want to, you can register your supporters with My Aged Care. These are called ‘registered supporters’. You can read more about registered supporters in this Toolkit in the ‘Choosing your supporters’ section.

    If you are a representative (regular or authorised) or an older person with a regular representative and don’t want to transition to a new supporter relationship, you can opt out by calling My Aged Care or through your Online Account (if you are able) by 31 October. You can read more about this here on the My Aged Care website.

    Supporters can be registered with My Aged Care after 1 November 2025 by contacting My Aged Care.

    Important links

    My Aged Care contact details:
    P: 1800 200 422
    In person at a Services Australia service centre where you can get face-to-face help to upload your documents into My Aged Care.

    Add Registered Supporters With My Aged Care