Information and advocacy support
OPAN’s services are free, confidential and independent.
Call the Aged Care Advocacy Line
Speak to an advocate for information or support in relation to your government-funded aged care services.
Our operating hours are:
8am–8pm Monday to Friday
10am–4pm on Saturdays
Complete a form
Complete a form to request information or advocacy support in relation to your government-funded aged care services.
You will be contacted by our network member organisation in your state/territory. This call may come from a private number.
Translation and interpretation
If you need an interpreter, we can arrange one when you call. Or you can contact one of the services below.
Translating and Interpreting Service (TIS) - 131 450
Call us at 131 450
Aboriginal Interpreter Service (AIS) - 1800 334 944
Call us at 1800 334 944
Kimberley Interpreting Service (KIS) - 08 9192 3981
Call us 08 9192 3981
If you are deaf and/or find it hard to communicate via the phone, you can contact us via the National Relay Service.
Voice Relay number - 1300 555 727
TTY number - 133 677
SMS relay number - 0423 677 767
Other ways to get in touch
Subscribe to our newsletter
Read and subscribe to our monthly e-newsletter, The National Advocate.
Privacy and complaints policies
Read our privacy policy and complaints policy.