From 1 July 2025, older people will have stronger protections under a new rights-based Aged Care Act.
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Our national team of advocates is available Monday to Friday 8am–8pm and Saturday 10am-4pm 

Supported decision-making toolkit

Your decisions, your care - know your rights and options

Everyone has the right to make decisions about their life, including the support and services they receive from aged care. Some older people may want and need support to make these decisions. Explore the topics below to start.

Your decision-making rights

Learn about your decision making rights and how it empowers individuals

What is supported decision-making?

Everyone has the right to make decisions about their life, including the support and services they receive from aged care.

Role of aged care services

Understand the role of aged care services and how to request information

Choosing your supporters

Explore key responsibilities and duties of supporters in the decision making process

Questions and concerns?

What to do if you believe your rights are not being respected

My Support List toolkit

Test your knowledge and understanding of supported decision-making concepts.

Is this rights-based practice?

Take a moment to watch these short videos and see what you think. Each one shows a different situation in aged care — some show great examples of rights-based practice, while others invite us to think about how it could be better.

Need more support?
Call 1800 700 600