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Our national team of advocates is available Monday to Friday 8am–8pm and Saturday 10am-4pm 

Home Education Diversity education

Diversity education

This three-part workshop series is available to all aged care providers. It employs local, evidence-based resources to help you understand what you are doing right, and what you can do better. 

Successful diversity planning requires a whole organisation approach. Everyone plays a role – from the board and executive leaders to unpaid volunteers.  
 
The design, delivery and evaluation of services is a crucial part of this process. That’s why our training is aimed at the people in your organisation who are responsible for quality improvement, service planning and/or compliance. 

Planning for Diversity helps you to:

  • differentiate your service to better engage older people and families from diverse groups
  • identify and address barriers for older people in your aged care planning region who would like to access your services but are missing out
  • demonstrate you are working towards Aged Care Quality Standards and your commitment to the Charter of Aged Care Rights
  • identify specific actions and embed diversity within Continuous Improvement Processes.

Morning tea, lunch and afternoon tea will be provided for workshops one and two.

Testimonials from workshop attendees

Upcoming workshops


New South Wales

Bathurst – Rydges Mount Panorama Bathurst
Workshop one (in-person): 20 March 2024 | 9:30am-4:00pm
Workshop two (in-person): 21 March 2024 | 9:30am-4:00pm
Workshop three (online only): 22 April 2024 | 1.5 hours

Broken Hill – Broken Hill Civic Centre
Workshop one (in-person): 10 April 2024 | 9:30am-4:00pm
Workshop two (in-person): 11 April 2024 | 9:30am-4:00pm
Workshop three (online only): 10 May 2024 | 1.5 hours

Bega – Bega Valley Commemorative Civic Centre
Workshop one (in-person): 1 May 2024 | 9:30am-4:00pm
Workshop two (in-person): 2 May 2024 | 9:30am-4:00pm
Workshop three (online only): 27 May 2024 | 1.5 hours

Tweed Heads – Mantra on Salt Beach Kingscliff
Workshop one (in-person): 8 May 2024 | 9:30am-4:00pm
Workshop two (in-person): 9 May 2024 | 9:30am-4:00pm
Workshop three (online only): 7 June 2024 | 1.5 hours

Surry Hills 2024 – Rydges Sydney Central
Workshop one (in-person): 22 May 2024 | 9:30am-4:00pm
Workshop two (in-person): 23 May 2024 | 9:30am-4:00pm
Workshop three (online only): 21 June 2024 | 1.5 hours

Australian Capital Territory

Canberra – Rydges Canberra
Workshop one (in-person): 15 May 2024 | 9:30am-4:00pm
Workshop two (in-person): 16 May 2024 | 9:30am-4:00pm
Workshop three (online only): 14 June 2024 | 1.5 hours

Northern Territory

Darwin – Oaks Darwin Elan Hotel
Workshop one (in-person): 17 April 2024 | 9:30am-4:00pm
Workshop two (in-person): 18 April 2024 | 9:30am-4:00pm
Workshop three (online only): 13 May 2024 | 1.5 hours

Alice Springs – Mercure Alice Springs
Workshop one (in-person): 23 April 2024 | 9:30am-4:00pm
Workshop two (in-person): 24 April 2024 | 9:30am-4:00pm
Workshop three (online only): 24 May 2024 | 1.5 hours

Workshops are rolling out across Australia, enquire about your state/territory.

Further information

The following modules will be covered

  • Module 1Understanding your community
    Using stakeholders/data to understand your community, collecting information from older people about their identity.
  • Module 2: Promoting service accessibility
    Individual, organisational and cultural/ social influences, barriers to service access and their impact on older people.
  • Module 3: Opportunities to act
    Eight areas to target in relation to Aged Care Quality and Safety Standards.
  • Module 4: The diversity planning process
    Setting goals, monitoring progress, example templates for policy and procedures.

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